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How do I change the payment option for one of my current payees?

Step 1: Click on the name of the payee you want to modify.

Bill Pay - Manage Payees

Step 2: Click Edit to the right of Payment Details.

Note: You can also select the Edit automatic payments link or Set up automatic payments link from either the Payment Summary on the Bill Pay Overview page or on the Payment Details page.

Bill Pay - Payee Details

Step 3a: For bills you receive electronically, your payment options are:

  • Manual: Select this option if you will schedule your payments individually one at a time. Manual payments are typically used when the amount or frequency of your payment varies each time. Please allow up to three business days or as indicated on the Make Payment pages to ensure on-time electronic payments and five business days to ensure on-time check payments.
  • Exact amount: Select this option if you want to pay the same amount to the same individual or company on a regular basis, such as your monthly mortgage or car loan payment. Enter the exact amount you want to pay, and select a payment frequency from the pulldown menu. Then choose when the first payment will be sent. Choose one of the following options to determine when your recurring payments will end: Select Continue indefinitely if you do not want your payments to end, enter the Total number of payments to send a specific number of payments, or choose an End date to have your payments stop on a specific date.

    Please allow up to three business days to ensure on-time electronic payments and five business days to ensure on-time check payments. (You can check the required delivery time next to the Payment Options heading.)

  • Current balance: Select this option to pay if the current balance if the current balance is less than the amount you indicate. With this option you can specify how many days before the payment due date you want the payment sent. Please allow up to three business days to ensure on-time electronic payments and five business days to ensure on-time check payments. (You can check the required delivery time next to the Payment Options heading.) If you select Current balance, please review your first automatic payment to verify the amount paid. Some eBillers (mostly credit card companies) apply only the minimum amount due instead of the current balance due for automatic payments.

  • Minimum amount: Select this option to pay the minimum amount if the current balance is greater than the amount you indicate. With this option you can specify how many days before the payment due date you want the payment sent. Please allow up to three business days to ensure on-time electronic payments and five business days to ensure on-time check payments. (You can check the required delivery time next to the Payment Date heading.)

  • Mark the eBill as Paid: Select this payment option if you will view your eBill online through Bill Pay, but plan to make other arrangements to pay your eBill. If you choose this option, we will mark it as paid as soon as it is received.
Bill Pay - Payment Options

Step 3b: If you have not selected to receive electronic bills or if the payee does not offer electronic bills, your payment options are Manual and Exact amount. (see description above)



Important information regarding eBills: Please continue to pay any bills that come in the mail until you are notified that the eBills are active. We will notify you after your electronic bill (eBill) activation is successful. (Please allow up to 10 business days.) If we encounter any problems setting up an electronic bill with your payee, we will notify you. At that point, if you have further questions, please contact your payee, as Wells Fargo will be unable to supply any additional information.
Bill Pay - Payment Options
Step 4: Click Save to continue.



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